Sunday, March 28, 2010

Organizational norms analysis

Organizational norms analysis
Meaning :Organizational norms are acceptable standard of behavior within an organization.They are informal rules of behavior.They provide order to organizational activities.They influence the behavior of employees.Conformity to norms is a powerful force in the internal environment of an organization.

Types :Organizational norms can be of the following types:
  • Performance norms :They related to time worked,jobs done,level of output and latencies etc.
  • Appearance norms :They regulated appearance of individual employees.They related to dress,loyalty,to organization etc.
  • Social arrangement norms :They regulated social interactions in the organization.They related to friendship,social games,eating lunch etc.
  • Resources allocation norms :They regulated allocation of resources.They related to pay,Assignment etc.
Sources :Organizational norms develop gradually from:
  • Past situations :Past experiences of managers and employees carried over from past situations.
  • Critical incidents :They established precedent and become organizational norms.
  • Conscious decisions :Organizational decisions serve as norms.They are explicit statement.
Purposes :Organizational norms serve the following purpose :
  • Survival :Norms facilities organizational survival.
  • Behavior predication :Norms increase the predictability of the behavior of employees.
  • Problem reduction :Norms reduce embarrassing interpersonal of employees.
  • Identify :Norms provide a distinctive identify to the organization.

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